Accessibility

Effective: July 1, 2026

This information applies to the J.J. Darboven website as it will be available as of July 1, 2026. The website can be accessed at the following domain: www.cafe-intencion.com

General Features of the Website

The website at the domain www.cafe-intencion.com provides users with the following general functions in particular:

  • View product categories (e.g., coffee varieties, accessories),

  • View product overviews,

  • view product details (e.g., description, characteristics, package sizes, ingredients/allergens if applicable, preparation instructions),

  • access content related to enjoyment, origin, quality, or preparation (e.g., advice/information pages, recipes).

Services Provided by the Provider

J.J. Darboven GmbH & Co. KG offers the following services through its brands and business segments, to which the websites link or for which they provide information:

  • Production and distribution of specialty coffee, tea, and cocoa products for consumers and business customers

  • Brand offerings such as EILLES Tea, IDEE KAFFEE, Mövenpick Coffee, Café Intención, J.J. Darboven Classics, and others

  • Professional solutions for the foodservice, hospitality, and commercial sectors via the professional.darboven.com platform (e.g., machine concepts, coffee expertise consulting, training)

  • Sustainability and procurement services, e.g., fair-trade and certified products (Rainforest Alliance, Fairtrade, organic)

  • Service and consulting services for business customers, particularly in the areas of product selection, brewing systems, and beverage concepts

  • Communication and sponsorship activities, such as those related to social projects and the promotion of culture and sports

  • Provision of informational and service materials (brochures, sustainability reports, brand information, recipes, expert knowledge)

The contact person for accessibility is

J.J. Darboven GmbH & Co. KG
Pinkertweg 13
22113 Hamburg

Phone: 040 / 73335 0
Email: info@darboven.com

Requirements, Compliance Status, and Implementation

The website largely meets the requirements of the Regulation Implementing the Act to Strengthen Accessibility (BFSG).

The following standards and guidelines were applied:

  • Harmonized European Standard (EN) 301 549, Version 3.2.1

  • Web Content Accessibility Guidelines (WCAG), Version 2.2, Levels A and AA

We are constantly taking steps to improve the website’s accessibility and user experience. These include, for example:

  • We seek advice from experts in digital accessibility.

  • The website underwent an independent external accessibility test. 

  • Employees have been and continue to be educated and trained on the topic of digital accessibility.

  • Accessibility requirements have been integrated into relevant internal processes (concept development, design, development, and others).

  • We conduct automated and manual tests internally.

Accessibility Details

Basics

  • You can use the website with assistive technologies without losing any information.

  • The website protects your privacy. This also applies to accessibility features.

  • You can verify your identity or authenticate yourself on the website in an accessible manner. Alternatives to biometric identification/authentication are available.

  • Security and payment features are accessible.

Vision

The website works for users with limited or no vision. It does not require vision or color recognition. Additionally, alternatives to visual presentation are available.

Font, Contrast, Spacing

Font, font size, and typeface have been chosen to ensure good readability. Text and visual content feature clearly distinguishable contrasts. Text is displayed with sufficient spacing between letters, lines, and paragraphs.

The website’s display is customizable. You can adjust settings in your browser and/or operating system to do so.

Alternatives to Color Cues

There are color-independent alternatives to color-based cues. For example, the website displays status information not only visually but also with text. The same applies to warnings and shipping information.

Alternatives for Non-Text Content

For content that does not consist of text, there are alternatives that do not require vision. For example, the website provides alternative text for photos, icons, and graphics. Videos include an audio track that describes important visual content (audio description).

Zoom

You can enlarge the display of the content. Settings are available in your browser and/or operating system for this purpose.

Keyboard Accessibility

You can use and navigate the website with an external keyboard. This works for all sections and functions. Navigation follows a logical order.

When you select interactive elements, such as links or buttons, using the keyboard, they are clearly highlighted visually (focus indicator).

Support for non-visual output via screen reader / Braille display

You can operate and access all sections, content, and functions of the app using the screen reader installed on your operating system. This is done either through audio output or tactilely via an externally connected Braille display.

Time Limits

The website has only a few areas with time limits. If an area has a time limit, this is announced in advance. You can then extend, change, or disable the time limit.

Headings and Labels

The website contains meaningful and logically structured headings and labels.

Links

Links are easily recognizable and have descriptive labels.

Audio Output

The website features audio output in several places, such as audio descriptions in videos. You can pause, stop, and adjust the speed and volume of these.

Hearing

The website works for users with limited or no hearing. It does not require the user to be able to hear. Additionally, alternatives are available for audio content.

Alternatives for Audio Content

There are alternatives to audio content that do not require hearing ability. For example, captions for videos, text transcripts for audio files, and additional visual cues for audio signals. -> Note on YouTube

Mobility, Reach, Strength

The website is accessible to users with limited mobility. This also applies if you have difficulty reaching objects or exerting force. You do not need these abilities to use the website.

Clickable Areas

Clickable areas for interactive elements, such as links or buttons, are large and spaced sufficiently apart. This makes them easy to access and use.

Screen Orientation

The website works with different screen orientations. You can set your screen to landscape or portrait mode. The layout of sections, content, and features adjusts automatically.

No Complex or Simultaneous Movements

The website functions without complex, path-based, or simultaneous movements.

Speech

The website works for users with limited or no ability to speak. It does not require the ability to speak. 

Alternatives to Speaking

For areas where speech is required, there are alternatives that do not rely on speech. For example, you can contact us not only by phone but also in writing.

Cognitive, Mental, Neurological, Neurodivergent

You can use the website even if you have limited or alternative cognitive, mental, or neurological abilities. This also applies if you identify as neurodivergent.

Clear Structures

The website is clearly structured.

Headings and Labels

The website contains meaningful and logically structured headings and labels.

Comprehensible Text

The text on the website is written in a way that is easy to understand.

Auto-complete features

For frequently used fields, you can use the auto-fill feature of your browser and/or operating system. For example, for address or contact information.

Avoiding errors

The website has been designed to help you avoid errors.

Correcting errors

The website helps you correct errors.

Animations

There are only a few short animations on the website. You can disable or stop animations through settings in your browser and/or operating system.

Light/Flash Effects

The website does not contain any light or flashing effects that could trigger photosensitive seizures.

The content listed below is not accessible

  • Graphical user interface elements do not consistently have unique alternative text.

  • Form fields that refer to the user themselves do not convey the purpose of the respective field via a language-independent attribute.

  • Page sections are not fully accessible via headings, skip links, or landmarks.

  • Foreign-language text sections are not marked with the corresponding language attribute.

  • Not all PDF documents and images are fully accessible.

State Market Surveillance Agency for the Accessibility of Products and Services

MLBF
c/o Ministry of Labor, Social Affairs, Health, and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg